(Subject to change)

Sunday, August 18


1:30 pm to 6 pm


6 pm to 8 pm

Networking Reception



Monday, August 19


7 am to 4:30 pm


7:30 am to 8:30 am

Networking Breakfast/ New Attendee Orientation Tables

8:30 am to 9 am

Opening Remarks/ Host State Welcome

9 am to 10 am

Featured Presentation
We are Here, Now What?

Jones Loflin
Speaker, Author and Consultant

Jones Loflin has made it his life’s work to deliver powerful ideas and practical solutions to help individuals and organizations struggling with too much to do. His innovative solutions have attracted the attention of organizations including Federal Express, Wal-Mart, Toyota, State Farm Insurance, Bridgestone Tire, Choice Hotels and the United States military. His books include Juggling Elephants, Getting to It, and Getting the Blue Ribbon. His keynote presentation is designed to give you ideas that you can immediately put into action.

10 am to 10:30 am

Networking Break

10:30 am to 11:15 am

Technology Session
Building Momentum and Organizational Change – How to Overcome Inertia and Obstacles to Accomplish Leadership’s Goals

Matt Singleton
Chief Operations and Accountability Officer
Information Services Division
State of Oklahoma

More and more public-sector organizations face a constantly changing and complex marketplace. When leadership pulls disparate groups into a single organization the degree of complexity increases exponentially with clashing cultures, conflicting missions, and organizational inertia. Throw the changing technology landscape into the mix and leaders have a tremendous challenge. In this session, we’ll explore the people, process, and tools used to make sense out of the chaos and accomplish the mission.

11:15 am to Noon

Technology Session
Data Privacy Practices in the State of Tennessee

Robyn R. Mace
Enterprise Data Privacy Officer
Center of Excellence for Data
State of Tennessee   

Privacy has emerged as a dynamic and increasingly critical complex of issues as a result of the scope, volume and public awareness of recent data breaches combined with implementation of GDPR and California’s Consumer Privacy Act. Tennessee’s enterprise data protection framework includes: data compliance strategy, data inventory processes, privacy risk management and compliance assessments, policy development and technical assistance, integration of best practice privacy requirements into state contracts, and programs to develop and enhance a culture of data and privacy within the state agency operations. This session will present highlights and challenges related to Tennessee’s enterprise approach to state data privacy.

Noon to 1 pm

Lunch /Community Outreach Presentation

Lannie Terry, M.A.
Executive Director & Founder
The Gurl Code, Inc.

The mission of the Gurl Code is to inspire academic excellence of young female students by providing the necessary tools to cultivate personal development, service learning, social unity, financial affairs and cultural enrichment skills through the power of computer coding and STEM participation that will guide them throughout their personal lives and professional careers. Join Lannie Terry for lunch to learn how you can support the mission of the Gurl Code.

1 pm to 2 pm

Technology Session
Moderated Panel Discussion
Current Issues in the Cloud Computing Environment

Discussion Leader:
Brad Steele
Director of Unified Communications
Commonwealth of Massachusetts

Bill Hirsch
Principal Solutions Architect
Red Hat

Gary Buonacorsi
Chief Technology Officer for State and Local Government

Gerard Pompa
Senior VP and Division Manager

Larry Foster
Head of Strategy
Calero Software

What are the TRUE benefits of going to the cloud? What are some of thecommon challenges faced when moving to the cloud? Can the cloud be utilized as an effective disaster recovery solution? What should be taken into consideration in securing your cloud services? Private cloud, public cloud, government cloud, and hybrid cloud: Which is best? NASTD Vice President Brad Steele will lead a fast-paced discussion on these and other key questionssurrounding the adoption of contemporary cloud services. 

2 pm to 3 pm

Technology Session
The Dawn of 5G

Donald Parente
AVP Technical Sales, Global Technology Office

This session will examine some of the key drivers of 5G innovation. We’ll look at 5G as a new experience and as a possible enabler of radically new ways that will better serve the public sector and its constituents. Additionally, we’ll look at AT&T’s path to 5G, and what you can do to prepare for what promises to be the  next great, world-and-mind altering experience.  

3 pm to 3:30 pm

Networking Break

3:30 pm to 4:30 pm

Technology Session
Moderated Panel Discussion
What States Should Know About Emerging Technologies  

Discussion Leader:

Christopher Hein
Head of Public Sector Engineering

Philip Habuda
ISG Public Sector

Nick Coval
Principal Engineer
Hughes Communications

Tara Griffin
Senior Manager, Solutions Lead

How can the states take advantage of artificial intelligence (AI) and automated software developments? How can states harness the data produced by the internet of things (IoT) to utilize it for operational and other desired improvements? How might Blockchain technology be used in state government? How is modern technology improving citizen-government interactive tools? These questions and others will be answered in this thought-provoking panel discussion.

5 pm to 6 pm

Diamond Sponsors’ Reception

6:30 pm to 9 pm

Offsite Reception and Dinner 



Tuesday, August 20


7 am to 4:30 pm

Registration/ Help Desk

7:30 am to 8:30 am

Networking Breakfast

8:30 am to 9:30 am

Featured Presentation
Gabe Zichermann
Entrepreneur, Speaker, Author and Consultant

Gabe Zichermann is the world’s foremost expert and public speaker on the subject of gamification, user engagement, and behavioral design. He is the co-founder of the behavioral change software startup, Onward, and the co-designer of the live-event gamification platform Liventium. He is the author of The Gamification Revolution, Gamification by Design, and Game-BasedMarketing. Zickermann’s presentations, workshops, books and courses have inspired an entire generation of marketers, customer loyalty experts, HRprofessionals, strategists, and product designers to make the world a more fun and engaging place.

9:30 am to 10 am

Technology Session
Leveraging IT to Promote Sustainability Across Your Organization

Jonathan Rifkin, MPA, CPPB
Director of Strategic Partnerships
Green Electronics Council

This session will convey the importance of aligning an organization’s IT needs, sustainability goals, and sourcing functions in an environmentally conscious way. Jonathan Rifkin will provide a basic overview of current best practices to leverage IT and share information about the Green Electronics Council’s resources that are available to help large organizations purchase more sustainable IT products and services

10 am to 10:30 am

Networking Break

10:30 am to 11:30 am

Technology Session

Discussion Leader:
Doug Robinson
Executive Director
National Association of State Chief Information Officers   

Session Panelists:

What are the key issues facing state CIOs today? What are the emerging issues? What strategic postures are being developed in response to these internal and external challenges and opportunities? NASCIO’s Doug Robinson and state CIOs from across the nation will provide the answers to these and other questions in this lively and informative panel discussion.

11:30 am to Noon

Technology Session TBA  

Noon to 1 pm


1 pm to 2 pm

Technology Session
What You Should Know About Today’s Cybersecurity Landscape  

Thomas Duffy
Senior Vice President for Operations and Service
Center for Internet Security
Multi-State Information Sharing and Analysis Center

The Center for Internet Security (CIS) is a forward-thinking, non-profit entity that harnesses the power of a global IT community to safeguard private and public organizations against cyber threats. This informative session will provide you with the latest information on the current cyber threat landscape.

2 pm to 2:15 pm

Networking Break

2:15 pm to 3:30 pm

State Members Business Meeting

Corporate Affiliates Meeting

3:30 pm to 7 pm

Technology Showcase

Since 1986, technology solution providers have showcased their IT product and services at this small trade show. Join us for a late-afternoon of learning and networking in the Crossroads of America.

5:30 pm to 7 pm

Showcase Reception in Exhibit Area

7 pm

Open Night/ Dinner on Your Own

Wednesday, August 21


7 am to 2:30 pm

Registration/Help Desk

7:30 am to 8:30 am

Networking Breakfast

8:30 am to 9:30 am

Technology Session
PaaS or Play: Government as a Service

Chris Dilley
Chief Technology Officer, SLED

As described in recent NASCIO reports, the CIO as a Broker model “best positions the state CIO to collaborate with agencies, engage the market, lead enterprise-wide initiatives, lead inter-enterprise collaboratives, and influence a digital government agenda.” Platform as a Service, or PaaS, is a critical tool to enable the CIO as a Broker model. When effective, PaaS provides access to enterprise data, workflow management functions and tools, and an intuitive interface. The organization has a single source of truth and one pane of glass from whichto view the health of its services. This session will explore the three common challenges that PaaS helps address and will examine successful PaaS strategies.

9:30 am to 10:30 am

Technology Session
Workforce Issues in State Government

Leslie Scott
Executive Director
National Association of State Personnel Executives

Laurie Gill
National Association of State Personnel Executives

State governments face many dynamic workforce-related challenges including aging staffs, retraining needs, competitive compensation packages, and more. This session will shed light on these issues and explore innovative approaches being used to address them.   

10:30 am to 11 am

Networking Break

11 am to Noon

State-Hosted Speed Networking Session

This 60-minute collaboration session will be broken into three 20-minute segments whereby private sector conference attendees will rotate to different state-hosted tables for conversations about current and future IT initiatives.

Noon to 1 pm

Lunch/ National Association of State Procurement Officials Presentation

Marisa Raso
Director of Membership and Strategic Engagement
National Association of State Procurement Officials  

In 2016, The National Association of State Procurement Officials (NASPO) endorsed the National Association of State Chief Information Officers’ (NASCIO) five “Recommendations for Improved State IT Procurement”. In 2017, NASPO invited NASCIO to create a “joint task force on negotiations in IT procurement.” The collaboration generated a survey on “topics related to IT procurement and, specifically, negotiations of IT awards and contracts.” Join NASPO’s Marisa Raso for an update on the association’s continued work on “modernizing” the IT procurement process.

1 pm to 2 pm

Technology Session
Moderated Panel Discussion
Best Practices in Cybersecurity

Discussion Leader:

Lisa Rhodes
Head of Sales, SLED
Bandura Cyber

Thomas MacLellan
Director, Policy & Government Affairs

The last several years have seen significant shifts in the cyber threat landscape, With malicious actors pursuing stealthier, more sophisticated methods of attack aimed at doing greater and more lasting damage. Rather than a scattershot approach aimed at hitting as many targets as possible, today’s emerging threats are more targeted. How can state agencies protect themselves against this new generation of often unknown and seemingly undetectable threats? This session will provide attendees with a deeper understanding of the evolving threat landscape, with a focus on how agencies an adapt their cyber strategies to keep their enterprises secure.

2 pm to 2:45 pm

Technology Session
FirstNet: Managing Communications for the 2019 Superbowl


2:45 to 3 pm

Networking Break

3 pm to 4 pm

Featured Presentation
Denise Ryan
Author, MBA, Consultant, and Certified Speaking Professional (CSP)

 Denise Ryan helps light the fires of enthusiasm, so people can do great things. Her programs have been heard by audiences across North America and her clients include IBM, Subway, Hilton Hotels, and the U.S. Department of Homeland Security. She recently made Meeting & Convention Magazine’s list of event planners’ favorite speakers alongside Bill Clinton, Condoleezza Rice, and Anderson Cooper.

4 pm to 5 pm

State Member Regional Meetings

6 pm to 9 pm

Reception and Annual Recognition Dinner