President - Brad Steele, Director of Unified Communications - Massachusetts
Brad Steele is the senior director of unified communications for the Executive Office of Technology Services and Security (EOTSS) at the commonwealth of Massachusetts. Since joining state government in 2009, Brad has worked to meet the EOTSS plan of providing secure and quality digital information, services and tools to constituents and service providers when and where they need them. He is responsible for the ongoing planning and operation of communications systems for Massachusetts. Brad has concentrated on ensuring that the services offered by EOTSS for network, telecommunications and messaging provide for a consistent and efficient experience across the executive branch, as well as participating entities.
In addition, Brad serves on the procurement team for three of the commonwealth’s major statewide contracts. He has managed to well position the commonwealth for future technologies and ongoing consolidation.
Brad is a proud father of two boys, Andrew and Dillon. He and his wife Rosemary love to travel and tackle home improvement projects together. An Air Force veteran and an avid sports fan (partial to all teams Boston), Brad has a special love for the New England Patriots for whom he supervises in-game electronic signage. In his spare time, Brad enjoys singing and playing the guitar.
Vice President - Vicki Wallis, Strategic Project Manager - Iowa
Vicki Wallis brings 25 years of industry experience, with eight years working in the private sector. Starting in network planning for a company that is now a part of Verizon, working with strategic customers and then to managing a P&L business unit for a company that is now a part of CenturyLink before joining the state of Iowa, Iowa Communications Network (ICN).
Vicki has been involved with many major projects for the ICN, most notably the state of Iowa BTOP grant providing the roles of program manager, contract negotiator, engineer and planner. She has most recently been involved in moving to a voice managed service and the transition from various systems to ServiceNow. Vicki continues to represent ICN and small agencies on the IT Policy Committee, establishing standards for state agencies in various areas of IT, and is ICN's LEAN initiative representative.
Vicki has a B.S. and M.S. in engineering from Missouri Science & Technology University, as well as a J.D. from the University of Tulsa. She is a life member of the United States Junior Chamber International Senate, after having served on the local, state and national levels of JCI USA.
Secretary/Treasurer - Duane Schell, Chief Technology Officer - North Dakota
As chief technology officer, Duane is responsible for the long term vision and strategic direction for technology across North Dakota’s state government and educational system. This includes architecture, management and operations of the state’s technology infrastructure and end user compute as well as providing world-class service management in a manner that enables, empowers and inspires stakeholders and citizens. He has been part of the organization since 2001 with his most previous role being the director for the network services division.
A North Dakota native, Duane enjoys many of the outdoor activities the state has to offer. He is also actively involved in the community youth football program and spends as much of his free time as possible with his two children. He holds a B.S. and M.B.A. from the University of Mary.
Immediate Past President - John Hoffman, Chief Technology Officer, Department of Information Resources - Texas
John Hoffman serves as the chief technology officer for the Texas Department of Information Resources (DIR). He is responsible for providing comprehensive strategic planning for the agency. John oversees DIR's IT leadership in planning and policy, accessibility, and enterprise solution services.
John brings more than 25 years of experience in wired and wireless telecommunications, having held positions in network operations and integration, field operations, program management, sales and real estate. Most recently John was director of DIR's Communications Technology Services where he had management responsibility of the statewide telecommunications network and contracts including the capitol complex telephone system. During this assignment John focused on providing thought leadership, technical support, competitive environments and enabling innovative solutions to state agencies and other DIR customers.
John holds a Bachelor of Science degree in engineering management from the University of Missouri and a Master of Business Administration from Southern Methodist University.
Midwestern Region President - Joe Homan, Nebraska
Joe Homan is a customer service champion for the state of Nebraska. He is responsible for managing the state’s consolidated site support team, consisting of 70 teammates who are located in eight geographically-diverse offices across Nebraska. His team works with over 25 state agencies and counties to ensure each customer has the level of support they need, from automated processes, to operating computers and laptops.
Joe has worked for the state of Nebraska for more than 20 years, for Department of Health and Human Services and now for the Office of the CIO. His background is in desktop support and customer service in level one and two support, 24-hour facility support, and IT warehouse operations.
Joe is an active member of HDI were he is a certified support center manager. Joe’s interests include woodworking, construction and his involvement with the Camp Creek Threshers, an antique farm machinery club in his hometown of Waverly, Nebraska.
Eastern Region President - Cindy Smith, West Virginia
Cindy Smith serves as the deputy chief technology officer for the state of West Virginia. She assists the chief technology officer with the management of day to day operations, as well as the development and oversight of IT strategies. She holds the position of director of the Information Technology Governance Office which is responsible for overseeing IT governance with state agencies and includes the human resources office, the technology learning center, the intergovernmental relations offices and IT unification roles.
After earning a bachelor of business administration in marketing from Marshall University, Cindy began her career with the state of West Virginia where she has been for more than 27 years. Fourteen of those years have been with the Office of Technology holding positions in project management, network and office administration. Other state experience includes being the director of elections for the state within the Secretary of State’s office and leading special projects and initiatives with the governor’s office. Additionally, she has had the opportunity to serve on the Elections Assistance Commission Standards Board and the West Virginia State Elections Commission.
Southern Region President - Jon Minshew, North Carolina
Jon Minshew serves as chief customer officer in the Service Delivery Division of the North Carolina Department of Information Technology (DIT). In his role, Jon oversees DIT Service Operations including the Service Desk, Incident Management Center, Network Operations, IT Service Excellence, Hosting Solutions, Communication Solutions, Enterprise Monitoring, Enterprise End-Point Management and the Business Relationship Managers. All of these teams work closely together to ensure every service’s customer support needs are met.
Jon has more than 23 years of experience working in IT solutions and has also worked for the Division of Employment Security and the Department of Transportation. He’s been with the state of North Carolina for 26 years.
Jon completed the North Carolina certified public manager program in 2013, the certified government chief information officer at UNC, Chapel Hill in 2015 and the certified mediator program in 2016. He was also a member of the U.S. Navy and served in both Desert Shield and Desert Storm aboard the USS Eisenhower.
Western Region President - Chris Hope, Montana
Chris Hope is the manager of the Network Architecture & Engineering Section for the state of Montana, State Information Technology Services Division (SITSD). His section designs and plans the architecture for the state’s enterprise network (known as SUMMITNET) in the areas of data center networking, wireless, network security, network routing and switching, and enterprise voice and video. In addition, his section provides tier 3 troubleshooting support as needed in these areas.
Chris’s section also provides engineering assistance to other SITSD bureaus and sections, other Montana state agencies and various Montana local city/county governments by finding, testing and implementing new network solutions. Chris has worked for the state of Montana since 1994 in the State Information Technology Services Division. During that time, he’s worked in both the Computing and Telecommunications Network bureaus. His work has included mainframe operation, mainframe communications VTAM/SNA, network LAN/WAN/data center, and network transport. Chris has been an active member of NASTD since 2016.
In his spare time, Chris enjoys spending time with his family and friends, hiking, skiing and just being outdoors. Chris also enjoys home theater systems and music for relaxation and enjoyment.