The ITIL Continual Service Improvement publication describes the Continual Service Improvement (CSI) model. One of the questions asked in this model is, “How do we keep the momentum going?” This question becomes especially important when your ITSM implementation efforts have been in place for a...
1776 Avenue of the StatesLexington KY 40511
nastd@csg.org
859-244-8000
Join the ConversationRegister for an EventBrowse Shared Resources
About UsTerms of Use