I was recently asked by one of my followers if I might have an example of a Service Design Package (SDP). When seeking to implement ITSM and ITIL, we often seek to find examples and models we can use to give us more guidance. This is no less true of the SDP. Unfortunately when we try...
When seeking to implement ITSM and ITIL, we often seek to find examples and models we can use to give us more guidance. This is no less true of the Service Design Package (SDP). Unfortunately when we try to seek out specific examples of an SDP it can often be difficult, if not near impossible....
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