Profile

Brad Steele

State of MASSACHUSETTS

Contact Details

State of MASSACHUSETTS
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State Voting Member
MEMBER
Executive Board
Gold Most Valuable Member

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Bio

Brad is the Senior Director of Unified Communications (UC) for the Commonwealth of Massachusetts Executive Office of Technology Services and Security (EOTSS). 
Brad's goal is to consolidate and connect the disparate telecom and contact center systems of the state into a single meshed environment, allowing for maximum efficiency and performance from all communication mediums.
Brad has been an active member of many of the recent state procurement teams, and was a major contributor to the successful opening of the Springfield Data Center(SDC).
In addition, Brad continues to manage the support and engineering teams of MassVoice, responsible for the cloud telecom solutions for the Executive Branch, along with the central contact center solution for the same.   

Prior to beginning his career at the Commonwealth, Brad worked for Avaya. Starting as a Senior Technician in 1998 and later becoming a Field Service Manager in 2005, where he managed the technician workforce and software teams for most of New England, providing services and support for many of the nation's Fortune 100 companies.

Before transitioning into those roles, Brad worked for his family's small business as the Director of Design and Electronics. Signs Etc...was one of the premier sign companies in New England and provided design and advertising services for all size businesses.

Prior to this Brad was a Sargent in the United States Air Force, working as an Avionic Communication System Specialist at McGuire AFB New Jersey, and Decimomannu AFB in Italy.

Brad is a happily married father of 2 young men, Andrew and Dillon.

The "best part time job in the world" is how Brad describes his position as the Message Center Controller for the New England Patriots and Revolution at Gillette Stadium.  He "gets the crowd going" at events.

For relaxation you might find Brad travelling with his wife Rosemary, playing guitar and singing, or watching any and all kinds of sports.